1 reviews | Active since Apr 2014
The Worst Cellphone Repairers
I took my phone to CNA phone for a screen repair on the 16th of March 2015, it was booked in and sent to Finrite for repairs. I was called on the 27th MARCH to go and collect it. I went to CNA to collect the phone on Saturday the 27th MARCH. When I got home I realized that my phone wasn't working they had replaced the touch screen with a normal screen?? the only thing functioning was the volume and the power button. WHY WAS THE PHONE NOT TESTED AFTER FIXING IT??<br> I took it back in on the 28th of MARCH. It was booked in again. Eventually it was ready for collection on the 11th of APRIL. so when I got to CNA I asked one of the guys to check if the phone was fixed before I could take it home. to My surprise NOTHING HAD BEEN FIXED, There was a note in the box stating that there was nothing wrong with the phone!!! the phone had to be sent to FINRITE AGAIN!! when I called FINRITE's call centre today the 14th of Apr and explained my problem, the only thing I was told was that the phone was tested that's why I was sent back to CNA. MY ADVICE IS NEVER EVER INSURE YOUR PHONE THROUGH FINRITE, they just don't care. the phone was taken in on the 14th April (today) lets see what happens then!!!<br>
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We will be providing you with feedback shortly.
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Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
