RS
Reginald S

1 reviews | Active since Mar 2020

01 Jun 2020, 09:45

The service of Finrite Insurance administrators is Pathetic:

The service of Finrite Insurance administrators is Pathetic,

I submitted a claim for the phone that got lost on the 18th of May 2020. for the past two weeks, I've been following them to replace my phone but it seems as if they are not willing to do so. I paid the access fee immediately when they asked me to pay it but I have to call their call center everyday to follow up on my claim.

When you call their call center you always talk to their *********** call center agents who are clueless and they always give you bad attitude.

I would advise anyone not to insure their devices with finrite. they are only interested in your money but they don't want to pay at claim stage.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply01 Jun 2020, 10:45
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. 
 
Regards, 
 
Finrite Customer Experience Team