TF
Tsholo F

1 reviews | Active since Jan 2020

29 Jan 2020, 11:19

The **** that it finrite.

The worst insurance administrators, a phone that I insured for my sister got screen damaged we tried to claim couldn't do it the very se month cause I'm in a different province to her now when we get to do it they tell us the phone got damaged before the 90 days could pass, well fine now we have to pay the higher excess although we claiming we'll past the 90 days the mistake we made we wrote the honest date. Then after accepting to pay the high excess we'll we discover the higher excess is 75% of the phones value as if the time that we suffered without being able to claim was not enough, I'm now forced to pay 75% value of a Huawei psmart for just a screen repair. I go to vodacare they tell me they can repair it for R100 now this is like half the value of finrite 75%(R2600) asking for for just fixing the screen. The arrogance in them then I get to read their policy schedule and I got angry with myself for not reading it the first time. Finrite has all the angles covered for them. Not to do right by you when you claim, 80% chances of how you loose your phone or get it damaged they make you sign that they won't approve your claim. From. Losing your phone in a public transport to getting damaged even if it's by accidental damage that can be caused by your child.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply29 Jan 2020, 16:54
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team