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Maggie T
1 reviews | Active since Dec 2018
06 Mar 2019, 16:11
Terrible Service
I am currently experiencing the worst service from the new vodacom insurance, I have been trying to insure my phone from the 26 February 2019.I submitted my documents on the 26th Feb to the email provided and 1 agents direct email. On the 04th March I contacted them only got through after the 4th attempt, I given another direct email but still nothing. I have still not received any acknowledgement email to date. Getting through to their call centre is impossible.
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Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
06 Mar 2019, 16:19 Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply06 Mar 2019, 16:19
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
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Maggie T's updateReviewer Update
08 Mar 2019, 13:13It has been almost 48 hours, I still have not received any communication from Fintrite except their Hellopeter response.
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Maggie T's update08 Mar 2019, 13:13
Reviewer Update
It has been almost 48 hours, I still have not received any communication from Fintrite except their Hellopeter response.