TELKOM S TYGERVALLEY BRANCH DOWNSTAIRS AND MANAGER IS INCOMPETANT AND DEFINATELY NOT TO DO BUSINESS THERE.

shocking service Telkom Tygervalley botto level store! We took out a contract 3 weeks ago. Received the phone all went well until we got a sms stating we havent paid our subscription. Debit order going off the 15 th June. Took it to the store. They told us the phone is faulty and they have tested the card by putting it in another cellphone but not in our presence. (Behind closed doors) after we received the phone back the whole phone had a problem. It froze on a screen and you cannot get it away from there. Because this contract was done thru a third party they Telkom referred us to the 3rd party the 3rd party reffers us to Telkom. The manager of this store just tells us its not Telkoms problem. I will get a lawyer and the ombudsman involved to cancel this contract as this contract is 3 weeks old and the flippen phone is already faulty. Cannot use it at all. Please do not deal wit Telkom they are useless. Thank you