Telkom poor service

Complaint against telkom. Last year they consultants advised us to move to wireless as the adsl is extinct. We had countless problems with the wireless they advised us to move back to ADSL as it is not going extinct anymore 'so we did'. Every time we did the change advised by them there is a problem on the account as well. Then we first need to log a complaint to get sort out for them to change the lines. Since last year Desember we had no internet and moved but we paid oure account every month. When we asked them to move the line the account was a problem again so they had to sort out the account again wich took about 3 weeks to sort out. Then we phoned again to move the line they told us no we must cancel the account now and then apply on line as they cant give us the same deal again now where we moved to. So we did they said we will be phoned the Tuesday app**** the Friday. Tuesday no phone call received we phoned again Wednesday so the firts lady told us no if we not phoned in 24 hours or 48 hours we should apply again. Second lady tells us no we should wait 10 working days. We still paid our account every month no internet line and R800 airtime on them still no use. Very disappointed in Telkom.