TELKOM POOR SERVICE

I have called Telkom in April 2019 and May 2019 for a simple upgrade from ADSL to Fiber that is a big mistake when they installed everything they gave me a 2mbsp fiber line (HAVE YOU EVER) where is needed to be 20mbsp, that was the first problem then the second problem is where the ADSL line needed to be canceled they go and cancel my Fiber, So please people don't ever use Telkom for anything. as I must now pay for the **** service and for the internet I don't have.

When you call them when they advise that they are escalating the matter for you and they will contact you in 24/48hours as a customer now I don't have internet and must wait for them to try to resolve it cannot see why I must wait now as it is not my mistake REALLY REALLY **** SERVICES