RH
Roz H

1 reviews | Active since Jan 2025

30 Oct 2019, 12:51

Telkom Insurance ****

I would rate them zero if I could. We own a small business and have several contracts with Telkom for cellphones. One of the phones went missing and another was damaged. The first one was reported and all documents were provided on 3 September 2019. Still waiting for the phones to be replaced. Kaylin De Jongh has got no concept of customer service. A complete ripoff. Still paying for insurance. Now they want the latest Telkom account. They thought I would have stopped paying and they would repudiate the claim. What a wow!!!

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply30 Oct 2019, 15:53
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.Regards,

Finrite Customer Experience Team