RB
Rosalind B

1 reviews | Active since Jan 2020

22 Jan 2020, 22:36

Telkom Insurance Finrite provides terrible service to paying customers.

I submitted my claim on the 6th January 2020 after doing what is required of me. I have made calls and sent numerous emails to Andile Mkwa**** , Natalie Classen, Natasha Loubser , including Telkominsurance, I get a read receipt for my email but no one bothers to respond. I call but they don't answer their phone. What now! I have paid my premiums each month and now I am left without any assistance.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 Jan 2020, 08:34
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team