Telkom Insurance ( Finrite)- No feedback on Claim

<p>I put in a claim on the 24th February regarding a ****** phone of mine. I was supposed to get feedback within 48 hours. It has now been an entire week and I still have heard nothing from them. Two consultants kept telling me I should just "wait" for the feedback as the claim is sitting with a particular department at Telkom.</p> <p>One week later, no feedback.! My sim was in the phone at the time it was ******. </p> <p> </p> <p>Please assists ASAP. </p>