Telkom Insurance Claim

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Washeema S

I have sent in a phone 2 months ago for repairs, first and foremost I was never contacted whether this phone was gonna be repaired nor sent through the information before the national lockdown that my phone is safe. I have waited for 2 months and sent emails. countless calls and NO ONE ANSWERS ANYTHING.

Now I randomly get an SMS saying I need to pay a ridiculous amount to get it fixed, this is disgusting, pathetic service.

If you so have the decency you would contact me back.

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

14 May 2020, 11:43

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply14 May 2020, 11:43

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team