CM
Chris M
1 reviews | Active since Dec 2019
13 Jan 2020, 11:56
Telkom Insurance
In mid November 2019 I cancelled my mobile insurance with Telkom's Finrite but in Jan 2020 I see I'm still being debited for the insurance. I contacted Telkom who confirmed the insurance is still active I then contacted Finrite who said it was cancelled back in November. So who is fooling who? This disconnect between Telkom and Finrite is costing me money.
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Finrite Administrators (no longer in business)'s replyOfficial
13 Jan 2020, 13:37Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply13 Jan 2020, 13:37
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team