MB
Mitcheleigh B

1 reviews | Active since Jan 2018

19 Mar 2020, 09:51

Telkom Insurance

A lady called me back apologized for a previous phone call I had with one of their agents, the agent wasn't clued up or understood the reason for my call. The second phone call went very well. I am pleased with the customer service i received from the lady on the second phone call. As I was close to canceling my cellphone insurance with Finrite but I will now continue being in business with them.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply31 Mar 2020, 13:37
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team