1 reviews | Active since Jan 2019
Telkom insurance
Good day
My name is Sizwe Mlotywa the 13th January I was ****** while busy playing with my Psmart2018 model so I then called Telkom to block the phone and issue me with the ITC number which I was helped went to the police station to make a statement received what I needed then visited Telkom again to submit my documents where they instructed me I need to call Finrite to receive a claim form they can't do it as they busy with sales I called they're call centre line where at first waited over 20 minutes no helped airtime run out the second time over 15 minutes luckily I was assisted when I was about to drop again due to no answer and the lady asked security questions gave her my ID to check documents send will be reviewed and sent for ass which takes 72 hours fine the 19/01/2020 I received an SMS which stated:
Still haven't received any call are assistance yet as per email received yesterday afternoon that Il get a call from the experience customer service about my complaint as it now over the waiting period for my approval ????????????????????????????????????????????
Still haven't received any call are assistance yet as per email received yesterday afternoon that Il get a call from the experience customer service about my complaint as it now over the waiting period for my approval ????????????????????????????????????????????
