PK
Pele K

1 reviews | Active since Apr 2018

18 Apr 2018, 13:43

Telkom Finrite service is very poor,

On the 28th of March I was ****** and sent my claim to finrite insurance on the 30th of March, they confirmed that they have received my claim on the 03rd of April. However, they have requested usage and they will come back to me . And I waited and last week Friday I decided to follow up but they are telling me the same story. I must call back after 48 hrs, I called on Monday and today (Wednesday) but still getting same response saying "WE HAVE REQUESTED USAGE".

0
Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply18 Apr 2018, 14:00
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

PK
Pele K's update18 Apr 2018, 14:23
Reviewer Update
Thank you for the response, hoping to get a crisp feedback about my claim soon.
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply18 Apr 2018, 15:09
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite