NN
Nonkululeko N

1 reviews | Active since May 2013

03 Aug 2020, 19:41

**** telkom finrite insurance service

I send my lost phone claim with Telkom Finrite on the 23/03/2020, i was told they will not attend my claim soon as lockdown was due to start i understood and patiently waited.18 May 2020 i got a call from lerato who said they cannot see the police station stamp(name of the police station) on the affidavit .

I send a photo of a clar affidavit showing everything including the police station stamp, We are in aug 2020 no one has bothered to attend to my claim

The consultants are very disprectful ,it is as though they are not there to service clients they talk to you as though you are nothing.

I need my claim attended a.s.a.p otherwise im taking this further

Name:nonkululeko Ndubane

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply18 Sept 2020, 09:50
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team