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Phehlane M
1 reviews | Active since Dec 2019
20 Dec 2019, 18:01
Telkom finrite insurance
Ever since I have claimed cellphone with telkom finrite insurance thus they seems dragging feet. I have sent them several emails with regards the status of my claim but to deaf ears. I even called them and they only answered me and to say that they are offline thus I requested them to call me prior to their system being back online but nothing has been done. I tried to call them today unfortunately they kept me waiting more than 20 minutes listening to them prompt voice line without answering until my airtime becomes depleted and I don't want to waste my airtime again. As the result I would like hello Peter to intervene to lead to possible quick solution.
I have the screen shots so forth to support my complain.
Regards Phehlane Makubung ***
Helpful (0)
Replies (9)0
Replies (9)PM
Phehlane M's updateReviewer Update
23 Dec 2019, 11:44They have not called me yet
PM
Phehlane M's update23 Dec 2019, 11:44
Reviewer Update
They have not called me yet
Finrite Administrators (no longer in business)'s replyOfficial
23 Dec 2019, 16:06Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply23 Dec 2019, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
PM
Phehlane M's updateReviewer Update
24 Dec 2019, 18:36Finrite has never called me
PM
Phehlane M's update24 Dec 2019, 18:36
Reviewer Update
Finrite has never called me
PM
Phehlane M's updateReviewer Update
30 Dec 2019, 11:20Still finrite did not call me
PM
Phehlane M's update30 Dec 2019, 11:20
Reviewer Update
Still finrite did not call me
PM
Phehlane M's updateReviewer Update
30 Dec 2019, 11:22Ever since I am waiting finrite to call me with regards to my cell phone claim.
PM
Phehlane M's update30 Dec 2019, 11:22
Reviewer Update
Ever since I am waiting finrite to call me with regards to my cell phone claim.
PM
Phehlane M's updateReviewer Update
02 Jan 2020, 13:36I am still waiting for telkom finrite insurance to call me, can you at least request for an excess amount on my behalf. It's has been a long
PM
Phehlane M's update02 Jan 2020, 13:36
Reviewer Update
I am still waiting for telkom finrite insurance to call me, can you at least request for an excess amount on my behalf. It's has been a long
PM
Phehlane M's updateReviewer Update
10 Jan 2020, 16:08Ever since I have claimed cellphone with telkom finrite insurance last year on 11 December 2019 but I have not received any response from them. Could you please help me out.
PM
Phehlane M's update10 Jan 2020, 16:08
Reviewer Update
Ever since I have claimed cellphone with telkom finrite insurance last year on 11 December 2019 but I have not received any response from them. Could you please help me out.
Finrite Administrators (no longer in business)'s replyOfficial
11 Jan 2020, 08:12Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply11 Jan 2020, 08:12
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
PM
Phehlane M's updateReviewer Update
15 Jan 2020, 13:18Hello
Telkom finrite administrator have promised to call me since 11 Jan 2020 and they haven't call since. I called them today and their agent asked me for the contract number, whereas I was still checking on it she decided to drop me when I am trying them again there's no answer.
My contract number is ***
Can you please help me
Telkom finrite administrator have promised to call me since 11 Jan 2020 and they haven't call since. I called them today and their agent asked me for the contract number, whereas I was still checking on it she decided to drop me when I am trying them again there's no answer.
My contract number is ***
Can you please help me
PM
Phehlane M's update15 Jan 2020, 13:18
Reviewer Update
Hello
Telkom finrite administrator have promised to call me since 11 Jan 2020 and they haven't call since. I called them today and their agent asked me for the contract number, whereas I was still checking on it she decided to drop me when I am trying them again there's no answer.
My contract number is ***
Can you please help me
Telkom finrite administrator have promised to call me since 11 Jan 2020 and they haven't call since. I called them today and their agent asked me for the contract number, whereas I was still checking on it she decided to drop me when I am trying them again there's no answer.
My contract number is ***
Can you please help me