Telkom Finrite

I called Finrite on 17 September 2020 to cancel my insurance. I was told by them that my insurance hasn’t been active since May 2020 but I’ve been invoiced and billed by Telkom to date. I was advised to call Telkom and a Nokuthula gave me the ****tiest attitude and told me that there is nothing that they can do and that I must call Finrite. I am livid and the horrible customer service that Telkom and Finrite provide. I want to be reimbursed for all the months that my insurance hasn’t been active.