Telkom /Finrite BAD SERVICE

<p>I am very dissipointed in telkoms/Finrite's services!<br />I went to the Parow store to to take out a contract and everything<br /> went well, two days later I went back for insurance as I was told by the telkom worker<br /> that I have 7days to add insurance, two months after my phone was ****** I wanted to<br /> make a claim only to find out that finrite says that I have no insurance but on my<br /> telkom account I have been debited for 4 months already for insurance, I then <br />logged a complaint and I was told in store that the insurance was cancelled without <br />my permission and that I cant claim because my insurance was added a month after <br />and not within the 7 days. The person that did the order for the insurance should be <br />held liable and not me as a customer. I was told that Im going to get my<br /> money back for the insurance that I have been paying for this few months but I dont<br /> want it back I want a new phone because it is within my right <br />I have all the proof that I send the request for the insurance two days after<br /> my contract was activated. Its been months and there is still no solution and that<br /> is also the reason why I'm cancelling all my services with telkom because I<br />dont get the service that is owed to me. And due to this I have no phone for months.<br /> I have spoken to the manager at the store and the regional manager but nothing is<br /> happening.</p> <p> </p>