Telkom Division Worst Service.

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Shelby B

After my review on Friday, I was advised that the Telkom division would be in contact with me to resolve my claim - that did not happen.

So i phoned again. After 1hour of trying to get through to an agent, finally get through to someone who had to put me through to her supervisor as she did not know Telkoms terms and conditions. Ask the supervisor my question and the line goes quiet. Not cut off, not put on hold. Just silence.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

11 Dec 2019, 10:02

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply11 Dec 2019, 10:02

Official

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team