TELKOM cannot insure a device taken on their contract with iStore: PATHETIC

Item: Finrite Administrators (no longer in business)
Rating: 2
Author: Esther B

I got an iPhone contract with Telkom, thorugh iStore in Woodlands on 29 may 2020. Ever since 29th am battling to insiure the device. Telkom says they cannot insure it as it an iStore product. I wrote several emails to info@finrite and to complaints but no response. The deadline of insure within 7 days is ending and I am still stuck!! THIS IS BAD SERVICE. SO TELKOM ALLOWS US TO GET CONTRACT AT ISTORE BUT CANNOT INSURE IT! WOW

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

24 Aug 2020, 09:50

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply24 Aug 2020, 09:50

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team