Telkom Bad service

Telkom is service extremely poor and the way you handle customers queries is very bad. In February 2021 I called to cancel my contract with Telkom ( the contract had already expired and I was not notified), they said it will take approximately 3 months to conclude contract cancellation. But even to this day August 2021 my account is still debited by Telkom, when I call to ask why is this still happening I’m being sent from pillar to post. So actually you I’m being de*****ed by Telkom. Your call centre agents are clueless and rude. Your network connectivity is extremely bad. One wonders if there are really people who wake up every day and say we are going to work at Telkom, because it appears the company is running itself. I have had nothing but worst experience with Telkom. And I really regret the day I entered into contact with Telkom, by being lured by cheap DATA. This goes to show that cheap is not quality.