NM
Nthabiseng M

1 reviews | Active since Sept 2016

29 Jul 2019, 17:50

Telkom and Finrite lack of response

Wrote to *** on the 11th of July. No response since (today being the 29th) I have called every week since. Both Telkom and Finrite have terrible customer service

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply30 Jul 2019, 08:19
Official
 
Dear Customer, 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query. 
Regards, 
Finrite Customer Experience Team 
 
 
NM
Nthabiseng M's update01 Aug 2019, 13:30
Reviewer Update
Was assisted quite quickly on the day this review was posted. It's a pity that Finrite is only proactive when you make a public complaint. Can't change the rating but would make it a 3
star now I guess