Telkom and Finrite Administrator disgusted companies who lack respect for their clients

Good Day,

I am very irate and disgusted with your service. I logged my claim on the 26/05/2020, till today I have not been assisted, I'm still without a phone I called numerous times spoke to your unprofessional consultants who even kept dropping the call after I’ve been holding for more than 30 minutes. When I call with my cellphone my calls just get dropped even before being answered. I pay this premium every month and I do not get any joy to when I try to claim for phone that I'm paying for. I even lost count of how many consultants I spoke to in this company. The consultants from this company lack customer etiquette. Is that how you treat your paying clients?? I am really appalled by your service. It seems like your consultant don't know what they're doing, and I'm shocked on your partnership with telkom because we take the insurance via telkom but telkom excludes themselves on claiming processes, wow you guys don't respect your clients. I have spent too much money calling you guys and I feel you have to compensate me