Telkom and Finrite

Since 2020 Finrite and Nu Debt have been bullying me since I wrote about my story here on Hello Peter. I claimed for a lost phone, and finrite never attended to me until I wrote here on Hello Peter. They called me and arranged to deliver my phone and I received it, but since then I never got to rest even now. Every month they debit my account with various amounts from R1200 to R1700, of which I always reverse. I have never got an explanation why it is so, and when I call Telkom they say it's insurance and no further explanation. I'm in need of a lawyer now who can help with this matter an claim from Telkom all the reversal charges they have cost me from 2020 until now.