Tablet Insurance - Bad Service

<p>hi, </p> <p>i placed a claim for my two kids tabletsi with two sim cards in n September the 15th and i payed for the excess on time, i recieved one tablet and one sim card. today is the 13/10/16 and still have not recieved the second tablet and they have said the didnt recieve the second sim wich is a lie, then beggining of this month i called the call centre and i was told my second claim was not processed so the said they did and i was told to wait 3 working days with i did. i called again on the 5th/10/16 to follow up and i was told the store is out of stock so the will try another Game stotre and i should have my tablet in 3 working days.. today is the 13th/10/16 and no one has come back to me and my calls are not bee answered. sio i need help in getting my tablet back. </p>