Still no closure on Finrite's behaviour as a company

After posting on Hello Peter I got a response to say, "hey finrite has responded"

Well let me advise you. They didn't get back to me, I had to call them and again they have let me down. The team leader Natashia said she would mail me the invoice and my claim for the new phone was approved but again she has not sent me banking details or a invoice to pay the R2800 for the access before I can get my new phone.

Once again, the service is shocking, I am still waiting after countless emails to this team leader.

So Hello peter this is not yet resolved as you have so incorrectly being advised but this company who calls themselves an insurance company.

I am still waiting.

Vanessa