*****ing your money

<p>After discovering that Finrite had been charging me double for one phone and on top of that it was for a phone which i never even had. I have tried calling the number ********** 000 and either get cut off or whoever i have been dealing with has left etc. The refund has been approved about 7 months ago but because its over R1k it needs to get higher approval which never happens. Everytime i call its the same round about story. How do i get my money back? Is there another contact person. Everyone should double check their insurance amounts debited and make sure its for the right phone!!!!</p>