*****ing my money

My fone was ****** in August of 2018. I then claimed on the insurance and within a week the fone was replaced. However this was after going back and forth foning the company to get things sorted.

I am now sitting with an even bigger problem whereby they have not cancelled the insurance for the ****** fone on their end so I am now being double charged for two months for insurance on a fone that I do not have.

I tried contacting Telkom to assist with the query and billing but they advised that finrite should delink the old insurance.

I have sent emails and tried calling with no response and busy lines zz My money is being taken every month for a product which I do not own and no one is giving me answers!

This is pathetic and *********. !