Shocking Service!

To whom it may concern

I require your invention, pertaining to the lack of professionalism and customer service.

I was held up at gunpoint and ****** of my I-phone and Apple Watch (18 Aug. 2020) We had submitted a claim and after many calls and emails not one representative of Finrite or Vodacom has contacted me. ***; ***; ***; ***;

As you are aware many people are struggling economically right now due to COVID 19, I'm no exception! My mobile phone is my communication with my clients. ie. to generate revenue.

At the end of the day, Vodacom Insurance Company / Finrite Administrators have to be professional enough to recognise that they need to be accountable and professional in their course of action. And not renegade on their responsibility to my claim application.

I look forward to your urgent action, on this serious matter. Regards Craig Letcher