SERVICE IS APPALLING...DISSAPOINTED & ANGRY

I have been without a phone for two months now, first they delivered a faulty phone <br> blackberry z3 a month ago I was told to take it to the Cell C store in Ladysmith for repairs after I sent a complaint on Hello Peter. I have been waiting for more than 20days for the insurance to repair and the return the phone or to simply give me a new one since the screen went blank a day after I received it. Instead I have been sent from pillar to post and would leave messages at reception to be called back for days on end and would only get emails promising to look into it instead. I am really fed up with Cell C and this insurance company. I actually have a good mind to cancel everything, I don't see why I should pay for a phone I don't have.