Second Complain about the same claim

<p>I realise i might have listed my previous complaint prematurely,now that i have read the rest of the awful process and waiting period clients had to go through, it is now going onto week 3 of my claim submision, Finrite confirms receipt of my first claim, however in the past three weeks with everyday resubmission and every second day a courtesy phone call Finrite claims to have still not received my second insurance claim, it baffles as to how huge there system is that a document submitted everyday for the past 2 now going on 3 weeks cannot be found or apparently is not received. in addition to the attached as per my previous complaint i received a response from Finrite saying they would take a look into the matter, too date i have not received any feedback, so is all of this falling on deaf ears?</p>