SP
Sanny P

1 reviews | Active since Dec 2019

20 Dec 2019, 19:08

********

******** ..they ask for payment than make excuses to pay,I have now lost my phone an my R5000

Good day,

Kindly see the below excess fee details Account number: *** Account name: Finrite Administrators Bank: Standard Bank Branch code: 001206 Ref number: TC024300 Amount: R 4 999.75 Bank Type: Current

Please note that your claim is being processed without Telkom usage report therefore “Should Telkom establish that the lost/****** device was not used with the sim card as per the condition of the policy, Telkom reserves the right to exercise right of recourse”

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 Dec 2019, 08:53
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team