**** OF AN INSURER

I have been battling with Finrite since the 6th of December 2019 to have my claim sorted out.

The arrogance, lack of accountability, continuous lies and mind games I have had to endure from the consultants is a scar I will forever remember when I have to take out Insurance.

The manner in which claims are dealt with and with no response or contact from the insurer is disgusting. They never answer timeously, you will be on the line for an hour and still be told nothing because they never have the capacity to give proper information.

It is more than a month and to date there is still no clear indication when I will receive my cellphone. Is this really how you make your consumers happy ? Is this the type of reviews you are happy to be seeing on Hellopeter ?

I was on the line with a consultant who hung up on me when I requested to speak to someone superior and that for me showed the lack of accountability and professionalism on the part of the insurer.

If I ever have to insure an item with you guys - the Gods will really say I am crazy.