TM
Thabane M

1 reviews | Active since Sept 2019

03 Oct 2019, 18:57

Samsung S8 Plus

This business must just shut down. Pathetic service. I am still waiting for the feedback I was promised on Monday by COB. Still today nothing.

I sent my phone for repairs last week. Between you and telkom I don't know who is worse. It's a joke and what's even worse is there is no apology or acknowledgement or receipt. That just goes to show you have no customer care at all. Firstly my insurance was canceled with no reason. Now you cannot repair my phone.

Pathetic

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply04 Oct 2019, 09:24
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team