RS
Richka S

1 reviews | Active since Sept 2012

15 Jul 2019, 15:05

RUDE CUSTOMER SERVICE

Most pathetic service when it comes to claiming insurance, I have been paying for cellphone insurance since 2017, however insurance company (Finrite) is telling me the insurance is active but TFG has never submitted the documents... CUSTOMER SERVICE CONSULTANTS IS SO RUDE, SWEAR AND SCREAM OVER THE PHONE, 1 CONSULTANT EVEN WENT AS FAR AS TELLING ME, JUST YOU LISTEN TO ME AND IM TELLING YOU............... Most pathetic service ever

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply15 Jul 2019, 16:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team