Replacement delay

Dear All,

This is so unbelievable that, I am paying for the insurance which does not serve my interest.

I have put a claim in September and date the replacement has not been completed, access paid. The service and turnaround time its pathetic and I realised what a mistake I made of taking Finrite Insurance

I need someone to tell me exactly when a phone with be delivered. I am so tired of been on phone call with your call center agencies and not achieving any positive results.

Regards Itumeleng ********** 619