Regretfull

It is so nice for a service provider to take money from consumers each and every month, but as soon as the consumer needs the service provider to provide it service it's always a problem.

I'm a client of Finrite Administrators for more than 5 years, and every time I need to make claim there are problems or some kind of *********** from they Call Centre. I spent 60 min on calling them for my claim, and heartbreakingly as it is still got no help, the first time spent 21 min and than call got cut. I call back and was told the agent never made notes and it's like I never called, spent another 19 min than call got cut and not from me but from the agents. I call back again :( and the third time I was told again they don't have any call log on the system for me. I'm so disappointed yet again, all I want is my phone or the phone I need to pay for. This company has so many unskilled consulted, that it's giving the company a bad reputation.

It's nice having insurance but choose wisely, and Finrite Administrators is not that insurance. If 2020 has not shown us that, somethings should not be pre-post and just cut your losses.....................