1 reviews | Active since Dec 2019
PUTRID, PATHETIC CUSTOMER SERVICE!
PUTRID, PATHETIC CUSTOMER SERVICE! This Company has the worst customer service. The agents have no phone etiquette. They feel if they dont want to assist you they put you on hold and the call gets cut or even better they speak over you, I have had insurance with Finrite since 2016. I have never got any joy, Im am so fed up. I had taken out new insurance on another device, which I opted to be debited on the 25th. I had been debited every month thereafter on the last day of the month. I had called to change this and it only got changed this month from taking out a policy from last year August WOW! Its rather pathetic. I had waited over hours 24hrs for my claim to go through I had to keep calling. When asked to speak to a manager they are always no one available or you would get a call back which also never happens therefor you have to call back about ten times before you actually get help.
Just a huge thanks to Jean Billing. For all there assistance with my complaint and get getting the problem solved she was understanding and respectful. She delt with everything in a ethical manner. Thank you so much Jean Billings for assistance and dealing with the problem timelessly. I am really grateful and appreciate your help. If only the others could have did what was expected of them. It would have never led to a complaint. A HUUUGE THANKS TO JEAN BILLINGS !
Just a huge thanks to Jean Billing. For all there assistance with my complaint and get getting the problem solved she was understanding and respectful. She delt with everything in a ethical manner. Thank you so much Jean Billings for assistance and dealing with the problem timelessly. I am really grateful and appreciate your help. If only the others could have did what was expected of them. It would have never led to a complaint. A HUUUGE THANKS TO JEAN BILLINGS !