Proof of Purchase

<p>I have been calling Finrite to provide me proof of purchase, as they were there ones who replace my phone. They seem not to assist with anything. The service is so bad, calls are answered after an hour. I'm struggling to get my phone back from Samsung as they need proof of purchase, but some people don't want to do their jobs. If Finrite replaced my device, they should be able to assist with what I need from them. Their supplier should be able to have a copy of the document, why can't they request one and send it to me. </p>