Poor service with rude consultants

This is the worst Telkom insurance I have never come across, I logged a claim, paid access fee and all, still gave them 5 days to process everything, after that, no feedback, nothing, I have to call the every day for the same answer of feedback, they keep on saying today, and I get nothing, I will never recommend such **** to anyone, I, wish telkom have given options to choose my own insurance, because this is really draining and dissaponting, their consultants seemed to be too good with lies