poor service, poor repair technicians.

My phone screen cracked in December 2015. Put in an insurance claim. They said i must pay 450r for first claim. I agreed. Phone was repaired n sent back.<br> <br> I went to pick my phone up, only to be disappointed. The screen was flexing n flimsy at the point where it broke.so i told the staff at edgars, to please send it back, which they did. About a week or two, i get a call from finrite. Asking me if im willing to pay the amount for a second claim. And i said. Y? When i didnt even use the phone let alone take the phone out of edgars. Ended up fighting with that person. And eventually came to an agreement, im willing to pay that second claim,only if i receive a new phone. After another week or two. Phone comes back worst than before. only now to see the lcd lights showing in between the screen n frame. <br> <br> Angry as ever, the phone was sent back, for the 3rd time. I went to edgars to see if my phones there, stood n waited about 45mins, onli for edgars to phone finrite, n to be told check back in 5days time. <br> <br> Its going 3 months and still no success . If i don't receive anew phone by next week latest, i will be opening a case against them, and they will be hearing from my lawyers.