BM
Bomkazi M

1 reviews | Active since Jun 2016

03 Jun 2016, 10:45

Poor service-No honesty-Claim no deliver

<p>Their service is very poor because they are not honest.My tablet got damaged then i claimed for it,They couldn't fix it they said they'll replace it,they never bother by calling me on the other number but thats not the case because i bother by calling them,everytime i call they give me different story,I spoke to Dipuo she gave me differnt story,I spoke to Terran she told me something differnt and i also spoke with Veronica she said something else too.Its like when you put the phone down they don't bother by following up on your complaint.They must change that 3 to 5 days and say 1month to 3month to get your claim back because they don't deliver.If they continue like this i will cancell their insurance and insure my gadgets somewhere else.My simcard has been off since,I cant acces my bank details on my phone because they don't give me my tablet.Poor service shame</p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply03 Jun 2016, 11:01
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite