Poor Service from Finrite Insurance

Hi.. Worst experience ever wish company after a long journey struggling to claim my device.. Almost a month for me calling Finrite Insurance administrator they accepted me to pay full amount of access fee for their delay of service.. I will never recommend them,all i want is to cancel MY contract with Telkom.. On the 11th of August they only gave me the claim device.. That was not enough for me,because i spent my money buying airtime to call Finrite. No one even bothered to call me or to update about the claim.

I want Finrite and Telkom to compensate me.