AN
Athenkosi N
1 reviews | Active since Nov 2018
25 Mar 2020, 11:11
Poor service from finrite
Poor service, victimization & unprofessional behavior I have received from this company/insurance.
I sent my documentation on 02/March/2020. Its over 23 days now with no response. I have not recieved any form of response. No acknowledgement message, no message indicating that we are investing, no message that indicates your claim is not approved or what. Absolutely, nothing. No turning around time of response to customers. This company does not care about their customers, only care about the monthly premiums they receive. I am really unhappy about this.
Insurance premiums are paid monthly without any delays, but start claiming and you will experience the abuse.
Helpful (0)
Replies (1)0
Replies (1)Finrite Administrators (no longer in business)'s replyOfficial
30 Mar 2020, 12:15Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply30 Mar 2020, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
