MM
Muzi M
1 reviews | Active since Jun 2017
27 Oct 2020, 13:06
Poor service
Made a phone claim about weeks ago a mobile phone I lost and till today no has responded to my claim. The worst part I had this insurance for more then 5 years and their response to my claim as a long services client is poor and unreasonable. I did everything they asked but they failed to follow up on they part and now suffer as a person who took insurance to avoid this kind of situations.
Helpful (0)
Replies (3)0
Replies (3)
Finrite Administrators (no longer in business)'s replyOfficial
27 Oct 2020, 13:40Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply27 Oct 2020, 13:40
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
MM
Muzi M's updateReviewer Update
27 Oct 2020, 16:08For the past four I have been going to Jet store in pavilion to sort this issue out and my patience is running thin.
MM
Muzi M's update27 Oct 2020, 16:08
Reviewer Update
For the past four I have been going to Jet store in pavilion to sort this issue out and my patience is running thin.
MM
Muzi M's updateReviewer Update
03 Nov 2020, 16:06Today it my fourth working day waiting for a delivery to be made for my claim. Now I'm wandering what going to happen if it goes pass the seventh working day and I have yet not received it. Mind you I have been chasing this claim for almost a month and two weeks now, I'm wandering if a miss a pay I would haven't even been considering for my claim and yet I have never miss a day and when I make a claim it take this long to receive my device. What do you I'm using all this since I'm phoneless
MM
Muzi M's update03 Nov 2020, 16:06
Reviewer Update
Today it my fourth working day waiting for a delivery to be made for my claim. Now I'm wandering what going to happen if it goes pass the seventh working day and I have yet not received it. Mind you I have been chasing this claim for almost a month and two weeks now, I'm wandering if a miss a pay I would haven't even been considering for my claim and yet I have never miss a day and when I make a claim it take this long to receive my device. What do you I'm using all this since I'm phoneless