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Bongani M
1 reviews | Active since Sept 2019
10 Mar 2020, 09:43
Poor service and cad attitude from agents | Phone repairs - Samsung S10+
On the 30th of January I took my phone in for repairs, a month and 10 days later I am still waiting. The experience have been nothing but awful, I don't get updates on what is happening with my phone and trying to call them is just a nightmare, you hold for 30 minutes before they answer. When they finally answer, they will tell you they don't have all the details on whats happening. This is bad service!!!!!!
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Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
11 Mar 2020, 10:43Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply11 Mar 2020, 10:43
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
BM
Bongani M's updateReviewer Update
12 Mar 2020, 09:48Good day,
I am still waiting for one of your Agents to contact me.
Ragards
I am still waiting for one of your Agents to contact me.
Ragards
BM
Bongani M's update12 Mar 2020, 09:48
Reviewer Update
Good day,
I am still waiting for one of your Agents to contact me.
Ragards
I am still waiting for one of your Agents to contact me.
Ragards