poor service

poor service ever ,dnt even deserve 1star but no option for zero star

still not heard a word from finwrong after a report i wrote on the 18/09/20 and they said some1 was gonna call back but nothing till today when I call their call center today its not working you get trough to voice prompt that tells you to call during working hours or send e-mail then you get cut off ,that time its 13;30 .You dnt know what's happening in that company ,maybe they all knocked off early cause its Heritage day tomorrow ! from management /team leaders no one is available Natalia,Keanan and Gareth all their lines goes on voicemail,its true when they say an apple doesn't fall away from the tree hey ,people on the floor and management in this company behaves the same .Its been 3weeks trying to get a top up cause I cant allow a downgrade of a phone and loose the difference from finrite cause they dnt allow top up but allow client to take something of less amount for their beneficial .this is ******* ,rules are made by human beings and can be amended by human beings but finrite doesn't want to do what good for their clients .gues what now that I exposed all of thenm they not gonna allow it ,lets wait and see how far we gonna go with this as ill put it on twitter and all platforms aswell once declined