Poor service

<p>Finrite and CSure offers pathetic customer service. I handed in my tablet for repair on 24 April at the Southgate branch. Up to this point I have received no further communication and have sent numerous emails. Why dont you respond to my emails? It is useless phoning their call centre because the calls never gets answered.</p> <p> </p> <p>Good morning</p> <p> It is almost a month now and I still have not received any response from Finrite</p> <p> This really is poor service</p> <p> Please advise when I can collect my unit from the Southgate Store</p> <p> Awaiting your favourable response</p> <p> </p> <p>Regards</p> <p>HP Fransch</p> <p> </p> <p>From: Cell C Store - SouthgateMall ********** <br /> Sent: 10 May 2017 05:06 PM<br /> To: Fransch, H. ********** ********** ********** ********** ********** ********** ********** ********** /> Cc: ********** <><br /> Subject: RE: RE: ********** 118086 </p> <p>Good day</p> <p>Please be advised that we have been trying to get hold of C Surance the whole day but they constantly experiencing high call volumes and when we get through to them the call drops , I have escalated the matter and hoping for a positive response before the end of this week. My apologies for the inconvenience experienced on behalf of Cell C. </p> <p>Regards</p> <p> Cell C Store - SouthgateMall<br /> <br /> <br /> </p>