NG
Nonkululeko G

1 reviews | Active since Oct 2020

02 Nov 2020, 10:33

Poor service

I’m deeply disappointed with the service of this company I now regret taking this insurance company. I phoned several times but I’m still not getting any help. I’m going in Circle and it’s is not fair. I lost my phone and now it’s a problem for Finrite to pay for my phone. Please help me

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply03 Nov 2020, 11:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team
NG
Nonkululeko G's update03 Nov 2020, 14:31
Reviewer Update

I really dont know what to do now I tried several time phoning Finrite Administrators on ********** by Lindiwe is not putting my calls thru. I really do understand what going on now I even email my claim on all the following email addresses ***********, ***********, ***********, *********** and Now if I post on hellopeter I get the following response only Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

But no one calls me after.